Privacy Policy

We take your privacy seriously and do everything we can to ensure your data is safe with us. On this page, you can learn about the types of data we process, how we collect it, and for what purposes.

Your browser automatically provides some anonymous information to this website, such as the URL of the web portal you just left, your IP address, and the browser version your computer is currently using. This site may also collect anonymous information from your computer through cookies. When you first visit the website, in the settings in the footer, or HERE, you can set your preferences for data storage in your browser. You can configure your browser to notify you when a cookie is sent or reject cookies altogether; however, certain parts of the site may not function without cookies.

Data Controller

The data controller, as defined in Article 4(7) of the EU Regulation 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR), is the Královéhradecká Regional Tourism Authority, ID 13958194, based at Wolkerova 616/4, Pražské Předměstí, 500 02 Hradec Králové (hereinafter: "controller").

Contact Information of the Data Controller:
Email: info@ccrkhk.cz

Processed Personal Data

The controller obtains personal data from various sources, such as through web forms or from the controller's activities. Personal data is always obtained with the consent of the data subject.

Sources, Categories, and Types of Personal Data Processed

Your data is archived for five years from the date of collection. After this period, the data is deleted.

Other Data Processors

The controller may also use processors for data processing with whom it has a processing agreement.

Currently, the controller may use the following data processors:

ProcessorPurposeTerms
Google Ireland LimitedTo gather aggregated website traffic and visitor origin data using Google Analytics. The information collected in this way does not identify any individual visitor.Privacy Policy

Actively Provided Information

Some parts of this site may require information from you in order to contact you (email and/or phone contact, name, or company name). You will be informed about which information is required and which is optional.

Passively Provided Information

Certain information may be passively collected when you navigate the site (i.e., collected without your active submission) using various technologies such as cookies, JavaScript measurement systems (Google Analytics), and standard server logging.

What Personal Data Do We Process?

If you choose to provide personal data through the form, we may process the following data:

  • Email address

  • Name and surname or company name

Your personal data is not sent outside of the EU.

Your Rights in Relation to Personal Data Processing

If you wish to file a complaint about how we process your personal data, contact our Data Protection Officer (DPO) via email or in writing. Our DPO will investigate your complaint and work with you to resolve the issue.

If you still feel that your personal data has not been processed according to the Data Protection Act, you may contact the Data Protection Authority and file a complaint there.

Right to Withdraw Consent for Personal Data Processing

You may withdraw your previously granted consent to the processing of your personal data for service provision purposes at any time. Withdrawal can be made via email or in writing to the contact address.

Withdrawal of consent does not affect the right to process your personal data prior to its withdrawal.

Right to Information and Access to Processed Personal Data

You may request information on whether your personal data is being processed.

You can request information and access to your personal data processing via email or in writing to the contact address.

Right to Erasure

You may request the deletion of your personal data, and we are obliged to do so without undue delay. However, we may refuse to delete data for legal reasons, such as if we need the data to fulfill a contract, or if we are legally obligated to store it, or if we have a legitimate interest in keeping it.

Right to Rectify Inaccurate or Incomplete Personal Data

You may request the correction or supplementation of your personal data by contacting us via email or in writing.

Right to Restrict Processing

You may request the controller to stop processing your personal data via email or in writing to the contact address.

Right to Data Portability

You may request your personal data in a format suitable for further automated processing. You can request a file with your personal data via email or in writing to the contact address.

Data Protection Officer (DPO)

Královéhradecká Regional Tourism Authority
Wolkerova 616/4, 500 02 Hradec Králové
Email: info@ccrkhk.cz

These terms come into effect on April 2, 2025.